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Brett Dale
11-11-2014, 01:10 AM
SERIOUSLY????????

anyone else having the same problems.

I get an email saying the album is now ready to download, so i can click on the link, and guess what, it comes up
with the message.

"Will be available to download on November 11, 2014"

adub_IU
11-11-2014, 01:12 AM
mine downloaded without any issues.

Skywise
11-11-2014, 01:15 AM
had absolutely no problems downloading at all- got the email, and had it playing within a few min

Brett Dale
11-11-2014, 01:16 AM
So I emailed customer support to inform them, and got a message back saying someone will reply to my email in 24 hours.
Not a great start.

Brett Dale
11-11-2014, 01:17 AM
Maybe its the newzealand thing?

Emerald Isle
11-11-2014, 01:20 AM
Maybe its the newzealand thing?

yeah, I was having problems until I got the email, but once I got that, everything went great. Sorry you're having issues.

Brett Dale
11-11-2014, 01:26 AM
Still having the same message, what a freakin disappointment, they sent the email but when i click on the download link, it still has "Will be available to download on November 11, 2014"
When I first ordered it, i had no issues with downloading "people loving people" and "send them down the road"

Again, how disappointing.

Skywise
11-11-2014, 01:34 AM
interesting- I was clearing windows on my mac and saw that I still had up the downloads of the songs- tried to download again just in case- nope- went to 'already downloaded'.. smart site..

Brett Dale
11-11-2014, 01:47 AM
Still just have the old "Will be available November 11" link. Even though I click on the download link in the email that came. :-(

Gutted. Well i will give them 24 hours to fix the problem, and since I have paid for it, I will have to download it, elsewhere.

Mr_Sevens
11-11-2014, 02:03 AM
I was having problems but a few minutes after 11 I got another email with a download link and it worked like a charm

GBFanGirl
11-11-2014, 03:56 AM
On the page that says available on the 11th scroll all the way down to the bottom and there's a link that says you're pre order is ready to download

Brett Dale
11-11-2014, 05:21 AM
Done all this, and still getting the same "Will be available November 11" :-(

Brett Dale
11-11-2014, 05:51 AM
About ready to go nuts. Still has the same message, but as GBFanGirl there is a little download thing at the bottom of the page, and now its saying all this crap about javascript.

cripes it shouldnt be this difficult.

Brett Dale
11-11-2014, 06:04 AM
Well here we go, i can manually download the thing song by song.

Brett Dale
11-11-2014, 06:05 AM
Yes finally!!!!! After five hours!! Wahoo!!!!!

Lowland_Kid
11-11-2014, 06:21 AM
I had the same message, Brett. I think it had to do with downloading to a Mac. But I soon got a message where I could download the songs separately and that worked like a charm. Am glad you got your music too. I am just listening to the album for the first time now. SO HAPPY!!!!